Lead and Support Internationally: As Team Lead for Account Management, you will oversee Account Managers across multiple countries, ensuring seamless support and collaboration with restaurants, cafè and bar partners in each region.
Drive Strategic Partnerships: Work with our restaurants, cafè and bar partners globally to negotiate exclusive deals that add value for our users and elevate their experience.
Boost B2B Monetization: you help with the further monetisation of our B2B Models and longterm success of our paid partnerships, you spot upselling opportunities and enable the AM team to do the same.
Optimize Through Data: Continuously analyze feedback and performance data from diverse markets to enhance partner experience and refine processes based on unique regional needs.
Process Development and Improvement: Shape and standardize effective Account Management structures and workflows across international teams, adapting strategies to local market dynamics.
Cross-Functional Collaboration: Partner with our marketing, sales, and product development teams to ensure we meet global partner needs with innovative, market-specific solutions.
Experienced International Leader: You bring at least 2-3 years of experience managing teams across Sales, Customer Success, or Operations, ideally in a global role, with a strong understanding of different cultural markets and, ideally, the food industry.
Exceptional Communicator: Fluent in English, with excellent communication skills adaptable to various cultures and regions, and an enthusiasm for our app and mission.
Strategic and Persuasive: You are a skilled negotiator with a talent for building relationships and influencing outcomes that create value for partners and users.
Resilient and Organized: You excel in a fast-paced, global environment, handling ambiguity with a high level of responsibility, organization, and commitment.
Ambitious and Forward-Thinking: You’re driven by the opportunity to make a global impact and contribute to our international growth.
Global Impact: Play a key role in NeoTaste’s worldwide expansion, building our presence and making a tangible impact across markets.
True Startup Atmosphere: We value your ideas and give you a voice in shaping our growth!
Dynamic Learning Environment: At NeoTaste, each day brings fresh insights and opportunities for growth.
Flexible Work Arrangements: Work independently with flexibility to adapt to different time zones.
Great Perks: We provide top work equipment, Urban Sports access, plus NeoTaste events, free drinks, team dinners, and more benefits to keep you connected globally.
If you’re ready to be part of a global journey with us, send us a message and tell us why you're the right fit! Your contact looks forward to your application.